Course Number: TL 103
Course Name: Understanding TL 9000 Measurements
Course Objectives:
To provide training on the required measurements required for organizations that provide hardware, software, and service
To enable students to verify and/or report required TL 9000 measurement to the QuEST Forum Measurements Repository System (MRS)
Key Benefits
Targets required common, hardware, software, and service measurements
Demonstrates how to read and interpret the Measurements Handbook and Product Category Tables
Provide accurate data to the QuEST Forum web site without constant rework
You Will Learn:
Required measurements, counting rules and exceptions from the Measurements Handbook and Product Category Tables
How to read and interpret Product Category Tables
How to assemble appropriate data
How to report data using the QuEST Forum web based Measurements Repository System (MRS)
Who Should Attend
Persons responsible for verifying and/or reporting required TL 9000 Measurements to the QuEST Forum, Management Representatives, Quality Managers
Quality, Profitability, Customer Satisfaction
Class Type
Instructor-led or by webinar with practical exercises for each measurement to reinforce learning. Test included.
Prerequisites
Students should be familiar with the TL 9000 standard and knowledge of basic arithmetic calculations before taking this class.
Class Size
6-8 Students
Length
2 Days
Tuition
$700.00
Offered On-Site or by Webinar
The class can be taught on-site or by webinar. Classes can be tailored to the organization’s product category(ies). To obtain a quote or schedule training, call our registrar at (972) 429-5560, or email info@bizphyx.com. Travel expense is not included in tuition costs