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QUALITY BASICS
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Course Number: QMS101
Course Name: ADVANCED QUALITY TOOLS
Course Objectives
- To build on students’ knowledge of basic quality principles
- To provide students with three specific tools that can be used when returning to work to analyze data and impact quality and customer satisfaction
- To address the TL 9000 requirements for "Advanced Quality Training"
Key Benefits
- Learn how to develop effective means for trending and analyzing data
- Learn how to perform specific root cause problem analysis
- Understand how to identify and solve problems quickly and effectively
You Will Learn
- How to develop trended data reports and perform Pareto Analysis to determine possible problem areas.
- How to identify problem root causes rather than just problem symptoms
- How to effectively map processes and remove wasted effort using the "swim lane" cross functional techniques
Who Should Attend
- Managers, supervisors, and employees responsible for quality improvement, cost reduction, and customer satisfaction
- Management representatives responsible for implementing ISO 9001 or TL 9000
- Quality/business improvement team members
Quality, Profitability, Customer Satisfaction
Class Type
Facilitated instruction with practical team exercises. Test included
Prerequisites
QMS101 requires students to have prior knowledge of basic quality concepts or to have successfully completed QMS 100, Basic Quality Concepts.
Class Size
6-10 Students
Length
1.5 Days
Tuition
$525.00 per student
Offered On-Site or by Webinar
Advanced Quality Tools can be taught on-site or by webinar. To obtain a quote or schedule training call our registrar at (972)429-5560, or email info@bizphyx.com. Instructor travel is not included in tuition costs.
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