Many of our clients include major equipment manufacturers, EF&I suppliers, service providers and network specialists related to the communications industry. We form lasting relationships with clients. As a result, we follow the impact of the work we've done for them by featuring customer success stories on our website. Here's what some customers say about BIZPHYX's performance.
Featured Success Story
ALTA Telecom Achieves ISO 9001 and TL 9000 Certification
BIZPHYX is pleased to announce that ALTA Telecom has achieved their ISO 9001 and TL 9000 certification. BIZPHYX lead the implementation project for their network management division. They are an exceptional company committed to service excellence as evidenced by their company'squality management policy > ALTA Group's companies of ATI Telecom International, ALTA Telecom and ALTA Communications have nearly 30 years of combined experience providing highly qualified expertise. ALTA's wide range of leading edge telecommunications activities include network management, network architecture- feasibility studies, project management, system design, detail engineering, installation, test and commissioning, front line maintenance, network construction and premise services for worldwide telecommunications market segments including OEM, ILEC, CLEC, tier 1 and 2 carriers, wireless, cable, enterprise and broadband.
ALTA is a well established International Telecom Diversified Services Provider and is also a member of QuEST Forum. ALTA Telecom services an impressive portfolio of clients and we are honored to have the opportunity to work with them!
ACR Quality Communicationsarcquality.com "Thank you for the fine job that you and Joe Lillie did on the Internal Audit (1/25-1/26). As always I count these audits as a learning experience, stressful but beneficial. I (we) appreciate the approach of you and Joe in helping ACR maintain our TL 9000 certification." AT&T Supplier Diversity Programs attsuppliers.com "..it is important to educate the executives of diverse companies on the benefits of certifying to quality standards such as ISO 9001 and TL 9000 and to provide a cost-effective certification solution. BIZPHYX and AT&T have developed an approach that will significantly lower the cost of completing certification..." R&B Network Services, Inc.rbnetwork.net "Bob worked with us in a very positive way which helped us build confidence in our work on our new quality system. We really need the confidence booster." CommNet Internationalcommnetinternational.com
"Jennifer is a true gem. Whatever you are paying her, it isn't
enough. We are thoroughly happy with her and her performance."
Global Capital Ltdglobalcapitalltd.com "..Jennifer is such a pleasure to work with. She really takes the anxiety out of this process. Everyone enjoyed working with her during the audit. We especially have only wonderful things to say having spent the last 10 months on the project with her. Thank you all for everything!" Glow Networksglownetworks.com "..At times some of the employees felt this a cumbersome process, and doubted the benefits it would provide. Bob with his in-depth knowledge, helped everyone to better understand the process and keep focused on the importance of developing and maintaining practices. With Bob's assistance we were able to pass our audit and obtain TL 9000 certification. We would not hesitate to recommend BIZPHYX to any company wishing to implement a quality process.." MasTecmastec.com "..We wanted to say thank you again for your support to the MasTec Central Office Division in designing and project managing the implementation of our TL 9000 program. We simply could not have made it through our expedited TL 9000 implementation and certification process without BIZPHYX."
"You guys are the BEST! The guidance and consulting is invaluable. Thanks so much. Jennifer has been a tremendous support to us in our TL 9000 journey." Sklyer Electric Company, Inc.skylerelectric.com "..I am very satisfied with BIZPHYX and we would highly recommend them..." TEKsystems, LLC teksystems.com "..From the beginning they supported our every need - from developing a project schedule, assisting in the development of documentation and training of our staff to the best practices of TL 9000 standards and measurements. Due to the responsiveness, professionalism and commitment BIZPHYX provided through the entire project, we passed our first quality process audit..." US Telecomustelecom.com "..I've (we've) appreciated all the help BIZPHYX has provided my company over the last year. The service was excellent. Bob was easy to get along with. He always addressed all my questions and concerns and was always a phone call or email away.." Vetco Supplyvetcosupply.com/home.html "..Everyone at BIZPHYX has been extremely helpful. Jennifer helped us customize our procedures to our business without changing the way we do things. We feel the quality system is helping us immensely and have everyone at BIZPHYX to thank." 3K Technologies 3ktechnologies.com "..Bob was enormously helpful and insightful. I (we) would highly recommend him to anyone for any assistance for becoming TL 9000 registered or any other business quality improvements."
Walker and Associates
Sprint (Quality Development)
100% of our
clients obtain their TL 9000 and ISO 9001 certification, after engaging BIZPHYX to do their training, preparation,
documentation and implementation!
"Top notch professional care was given in order to attain our certification. Jennifer is the best! We look forward to continuing our quest for greatness with BIZPHYX as our partner."
-Christine Bierman, CEO and Founder, Colt Safety
"...IncrediTek would highly recommend BIZPHYX's service to any company that is considering the TL 9000 certification. Kudos to Bob Clancy and his talented team for their hard work and patience with our group, they simplified a very arduous task for us."
-Adam Pattisall, President & CEO and the entire management team of IncrediTek, Inc.
"..Our experience with BIZPHYX was very positive, but most importantly produced impressive results, including our certification to the TL 9000 standard. Their consulting staff was professional, courteous and well trained. The project was well managed from start to finish, resulting in our company accomplishing its goals."
-Trevor A. Putrah, Chief Operating Officer KGP Telecommunications
"...At the outset the project appeared as voluminous and daunting. Under the consistent guidance and personal counsel provided by Mr. Clancy, the Quality Management System project evolved and came to a successful fruition. Teltech received its TL 9000 and ISO 9001:2000 certification. This success is in large part due to the great attention to detail and unwavering support provided by BIZPHYX."
