Committed to quality, BIZPHYX assists organizations of any size reduce costs, improve productivity and gain a competitive advantage in corporate and government supply chains--by helping them implement quality standards such as TL 9000, ISO 9001 and ISO 14001.
Nationally recognized as TL 9000 Experts, we are a global QuEST Forum selected training provider and BIZPHYX has the distinction of two TL 9000 Master Trainers on staff.
Unlike other consultants, BIZPHYXis also certified to both ISO 9001 and TL 9000. Few quality management consulting firms are certified to the standards they implement. This level of expertise translates into results for our clients, as evidenced by an unprecedented 100% client certification rate.
TL 9000 & ISO 9001:2008 Certification
WBENC (WBE) Certification
Partnerships & Memberships
Our commitment to quality extends beyond our certifications to organizational leadership. As quality management experts, we retain membership in the nation's leading telecommunications, supply chain and quality organizations, including QuEST Forum. BIZPHYX executives are also active in the Institute For Supply Management (ISM), The National Telecommunications Cooperative Association (NTCA) and The American Society of Quality. BIZPHYX is a certified Women's Business Enterprise (WBE).
The Quality Excellence for Suppliers of Telecommunications (QuEST) Forum is a global communications association comprised of a unique partnership of industry service providers and suppliers. QuEST Forum was formed to improve the quality and reliability of telecommunication services through a consistent set of quality management requirements and standards, known as TL 9000. BIZPHYX executives are active in many of the QuEST Forum workgroups and committees.
BIZPHYX QuEST Forum Leadership
Sue Clancy, CEO:
Bob Clancy, SVP: Jennifer Simcox, VP:
Co-Chair, Jump Start Mentor Program Co-Chair, Small Business Group
Secretary, Global Business Excellence Group
Secretary, Americas Region Chair, New Member Sub-Team
Gale Leonard, Consultant:
Member, Training Sub-Team
Founded in 1997, WBENC is the nation's leading advocate of women-owned businesses as suppliers to America's corporations. WBENC, a national non-profit, partners with 14 Regional Partner Organizations to provide its national standard of certification to women-owned businesses throughout the country. It is the largest third-party certifier of businesses owned, controlled and operated by women in the United States.
BIZPHYX is proud to be a certified Women's Business Enterprise (WBE).
The National Telecommunications Cooperative Association (NTCA), "the voice of rural telecommunications," is the premiere non-profit association representing more than 580 small and rural telephone cooperatives and commercial companies. The NTCA works with manufacturers, vendors, and consultants to further rural telco interests, such as the advocacy of broadband and other advanced communications infrastructure in rural communities. The NTCA then promotes these interests to Congress, the FCC, the states, the public and the press.
Our policy is to satisfy our customers each and every time and to strive to continually improve our services.
BIZPHYX Quality Policy
To build long term customer relationships through integrity, open communication and services that exceed customer expectations.
Our mission is to help our customers improve profitability using quality management tools that include:
• Standards implementation • QMS maintenance • Internal auditing • Process improvement • Business continuity planning • Disaster recovery planning • Specialized training • Supplier development
BIZPHYX is a member of ASQ, the world's leading membership organization devoted to quality.
BIZPHYX & WBENC Featured In Supplier Diversity Review
BIZPHYX is a member of ISM, the world's leading membership organization devoted to excellence in procurement and supply management.
BIZPHYX will not accept assignments from clients unless we believe we can produce exceptional work that will please the customer and positively impact the productivity and profitability of their business.
