BIZPHYX offers several supplier development solutions that can help you reduce risk and create a healthier supply chain, by improving the performance of your suppliers. Supplier audits, scorecard development, quality management implementation, supplier diversity programs and supplier education and training are just a few of the services we provide. Please review our case studies and the successful programs we have built for other Fortune 500 supply chain organizations.
Supplier Education Programs
Being certified to a quality management system ensures the supplier is a quality organization, thereby reducing supply chain risk. You can use quality certification as a sourcing benchmark for any new supplier that wants to enter your supply chain. We have seen companies use quality certifications to increase their pool of qualified diverse suppliers and reduce supply chain risk in the process. The same is true for any level of supplier in your supply chain, regardless of their diversity status. The smallest mistake by any Tier 2 or Tier 3 supplier can create a ripple affect throughout your entire organization and impact your own on time delivery.
If your organization has a supplier quality program, we can deliver quality management education to your procurement employees and suppliers, on-site or by webinar. BIZPHYX CEO, Sue Clancy has delivered quality management and supplier education sessions to nearly 1,000 small businesses and diverse suppliers. Additionally, we can develop cost-effective solutions to help any of your suppliers achieve ISO 9001, TL 9000 and ISO 14001 certification. We provide this quality education in a variety of industries including telecommunications, transportation, energy, public utilities, pharma and many more.
Supplier Audits and Scorecards
Supplier audits are a great way to ensure that suppliers are following the processes and procedures that you require. Supplier scorecards are excellent tools to measure and analyze this supplier performance. These best practices can help you align supplier performance targets with your own product and service delivery goals.
Companies engage BIZPHYX to conduct supplier audits because of our expertise in quality management and other cost reduction and process improvement tools such as Lean Six Sigma. Additionally, we can train your audit staff on how to execute more effective supplier audits and also provide internal audit training for quality management systems.
Quality Certifications For Diverse Suppliers
Your company has a supplier diversity initiative. There is an expectation that these diverse suppliers will be able to reduce costs and bring innovation into your supply chain. However, you need to be sure that these smaller suppliers are able to meet the demands of your organization. You know you should only form long-term partnerships with certified quality organizations. In fact, your company may require it. Often, small or diverse suppliers cannot afford the hefty price tag of an on-site consultant leading their company to ISO 9001 certification.
The challenge we see is that diverse suppliers cannot meet contract requirements as a new supplier without certification, but they cannot afford to obtain certification before winning a large contract. It's a catch-22 situation. BIZPHYX helped solve this problem for the nation's largest telecom service provider (read the case study). We developed a web-based solution enabling diverse suppliers (M/W/DVBE) to achieve TL 9000 and ISO 9001 certification, at one-fourth the cost of bringing in an on-site consultant. The process which takes about 8-12 months, has been highly successful with a 100% certification rate for companies on the first audit.
Why Choose BIZPHYX?
Unlike
other quality consultants, BIZPHYX is certified to both ISO 9001 and TL
9000 and as a certified WBE, we are a diverse supplier. Few
quality management consulting firms are certified to the standards they
implement and we understand what it takes to be a successful Tier 1,
diverse supplier. This level of expertise translates into results for
our clients, as evidenced by an unprecedented 100% client certification
rate. We practice what we teach.
BIZPHYX is also an active member of
the Institute for Supply Management and the ISM Supplier
Diversity SIG.
Sue Clancy Appointed To The 2012 QuEST Forum Executive Board As Executive Contributor...
Using Quality Certifications To Source Diverse Suppliers
Diverse Supplier Attributes Success To WBENC & Quality Certification
BIZPHYX Strategic Sourcing
BIZPHYX Supplier Development
Sue Clancy explains how you can reduce risk in your supply chain (AUDIO)
BIZPHYX CEO, Sue Clancy is a nationally sought-after speaker and trainer on topics such as supplier development and ISO quality standards. Sue shows other M/W/DVBE businesses how certifying to a quality standard, can help
them compete in Fortune 500 supply chains.
"For
UNDC, the value of the TL 9000 certification reaches far beyond meeting
a customer requirement. Implementing a quality improvement process gave
my company the structure we needed to prepare for growth. It gave me a
way to measure customer satisfaction and service performance in hard
numbers. The fact that we are continually polling our customers and
asking for ways to improve your services sends a clear message that
meeting and exceeding their expectations is a high priority."
