TL 103: TL 9000 Measurements for Hardware, Software and Service Organizations
Course Objectives
To provide training on the required measurements required for organizations that provide hardware, software and service. This course will enable students to verify and/or report required TL 9000 measurements to the QuEST Forum Measurements Repository System (MRS).
Key Benefits
• Discusses the required common, hardware, software and service measurements • Demonstrates how to read and interpret the TL 9000 Measurements Handbook and Product Category Tables •Demonstrates how to provide accurate data to the QuEST Forum web site without constant re-work
You Will Learn
• Required measurements, counting rules and exceptions from the Measurements Handbook and Product Category Tables • How to read and interpret Product Category Tables •How to assemble appropriate data • How to report data using the QuEST Forum web based Measurements Repository System (MRS)
Who Should Attend
• Persons responsible for verifying and/or reporting required TL 9000 Measurements to QuEST Forum • Management representatives • Quality Managers
Tuition
$700.00 per student • Travel expense is not included in tuition costs