Has a customer told you that you need TL 9000 certification to be a part of their supply chain? BIZPHYX can help you obtain new TL 9000 certification, upgrade to the latest revision Release 5.0 or optimize your existing quality system. We are the nation's leading training and consulting firm specializing in the implementation and optimization of TL 9000.
Preparation: Understanding The Value of TL 9000
In our video overview, we explain that TL 9000 is designed to meet the supply chain requirements of the communications industry. TL 9000 is built on the international quality standard known as ISO 9001 and employs over 90 "adders" that are specific quality requirements for the communications industry.
Unlike ISO 9001, TL 9000 requires monthly data submission to the QuEST Forum RMS and TL 9000 is now required by most of the large service providers. This standard has application to the entire communications industry including wireline, wireless, cable, ILEC, CLEC and VoIP. QuEST Forum maintains and governs the TL 9000 standard. (download our complete list of FAQs)→
Today, customers demand quality and expect that suppliers proactively comply with the highest product and service standards. Although TL 9000 may be required, there are very clear benefits to obtaining certification. It will give you the framework to consistently produce high quality products and services for your customers and you will gain access to new markets, reduce operating costs and increase profits. The added benefit is that you also certify to ISO 9001 when you obtain TL 9000 certification.
To become TL 9000 certified you will need to learn about the many requirements of the standard and how they apply to your business. To access a collection of educational articles and white papers, visit our knowledge base >.
Quality System Assessment and Gap Analysis Outline A Project Plan Assemble A Core Team Develop Your Quality Manual Establish and Define Key Metrics Draft Your QMS Documentation and Templates Prepare Your Employee Communications Package Registrar Screening and Recommendation Assist With Your QuEST Forum Application Assist With Your Data Submission Participation in Certification Audits
We are with you every step of the way until you have successfully developed your TL 9000 quality management system and achieved certification.
Training is also involved in the preparation, implementation and maintenance of TL 9000. BIZPHYX
is a QuEST Forum selected training
provider of TL 9000 sanctioned courses.
Maintenance: Outsourcing To BIZPHYX
Once certified to the standard, BIZPHYX can remain a partner in your journey through "quality". We can assist you with your post-certification analysis and you can outsource your TL 9000 QMS maintenance activities to us. Like ISO 9001, you are required to conduct annual internal audits. BIZPHYX can also support you during the certification audit and future surveillance audits, conducted by your registrar. Please see internal audit > and QMS maintenance >.
NEW: Latest Revision-Release 5.0
There are always revisions to quality standards and we can help you upgrade to the latest version:
The TL 9000 standard is contained in two handbooks, Requirements and Measurements. Release 5.0 is the latest version of the Requirements Handbook and was made effective as of November 2009. Release 4.0 may be used by organizations until November 14, 2010 and Release 5.0 must be implemented by November 15, 2010. The Measurements Handbook, which is currently Release 4.0, will be upgraded to Release 4.5 by the end of 2010.
BIZPHYX is currently assisting clients with upgrading to Release 5.0 of the Requirements Handbook.
Getting Started: Why Choose BIZPHYX?
We know you have a choice when it comes to consultants. What sets us apart from our competitors is ethics and expertise. We live what we teach. BIZPHYX is TL 9000 and ISO 9001 certifiedand we
are TL 9000 experts, serving in leadership
roles in QuEST Forum. Few quality-consulting firms possess their own certification credentials.
We do not "bill by the hour" and ethically complete turnkey projects for a single price, agreed upon with our clients, with no hidden fees. Most importantly, 100% of our clients achieve their quality certification and that's what drives us, customer success.
Read client success stories here> Register for an educational webinar here >
BIZPHYX Expands With A New Tampa Office & Announces TL 9000 Master Training Designation-February, 2011
"TL 9000 Measurements For Service "v" Organizations April, 21, 2011 more info / register >
BIZPHYX is a QuEST Forum selected training provider of TL 9000 sanctioned courses.
BIZPHYX consultants, trainers and project managers are highly skilled in the standards and practices we support. If you have an immediate question regarding TL 9000 implementation, you can contact one of our experts directly:
