The TL 9000 Introduction and Overview gives leaders a thorough understanding of the benefits and impact of implementing TL 9000. This course provides a working knowledge of the differences between TL 9000 and ISO 9001. Bob will explain why implementing TL 9000, which includes ISO 9001, is better for telecommunications companies than implementing ISO 9001 alone.
Bob brings over thirty years of telecommunications experience to the class and will bring the TL 9000 standard alive with real world implementation and auditing experiences.
Key Benefits
Allows for a detailed presentation and discussion of participants objectives and prepares them to make well informed decisions in implementing TL 9000. It
enables participants to communicate the key requirements and benefits of
TL 9000 to their colleagues upon returning to work.
You Will Learn and Receive
The key benefits of TL 9000, including improved risk management and process effectiveness How to use TL 9000 to reduce operating costs and market your business How to develop an effective TL 9000 Quality Management System Obtain an overview of the requirements of TL 9000 Obtain an overview of QuEST Forum required TL 9000 measurements Obtain information on how to implement TL 9000 or upgrade your ISO 9001 system to TL 9000
Who Should Attend
Key organization leaders, managers, executives, directors and individual contributors
