You can register for any BIZPHYX webinar by submitting the form on this page or by e-mailing registrar@bizphyx.com. We will contact you to obtain payment information (if required) and answer any additional questions. Afterward, you'll receive a personal web and audio link for the course. Group discount rates are available for over 5 attendees. Get the latest quality management training with BIZPHYX, global QuEST Forum selected training providers and TL 9000 master trainers. Our2012 course list is already posted!
The course is facilitated byJennifer Simcox, Vice President and is approximately 3-hours in length.
Course Objectives
This webinar course will build on students' knowledge of basic quality principles. This course satisfies the TL 9000 requirement for Advanced Quality Training.
Key Benefits
Key benefits include learning tools for identifying trends, conducting effective root cause analysis and problem solving for quality improvement. You will also learn additional tools for cost reduction and improved customer satisfaction.
Who Should Attend
Managers, supervisors and employees responsible for ISO 9001 and TL 9000 implementation, quality improvement, cost reduction and customer satisfaction should attend.
About The Instructor! Jennifer has over 18 years of telecommunications project and quality management experience. As Vice President, Jennifer operates the Mid-Atlantic office, oversees our webinar education programs and assists clients with ISO 9001, ISO 14001 and TL 9000 implementations, training and internal audits. Jennifer is a TL 9000 Master Trainer and recognized by QuEST Forum as a TL 9000 Expert.
For a list of future courses and their descriptions, visit our event calendar and enter the words course or webinar in the search box.
